To safeguard the benefit of users and dealers, we provide the follow service when the users have problem with installation and usage:

1. We can compress the producing cycle, transporting the goods according to the requirement of demanders.

2. Our company transport was not only our own transport system, but also air transport and train transport. We can transport our goods to the target spot on time.

3. We provide files of Qualification Certification of our products and Installation Instruction when we deliver our goods.

4. We will send professional technician to install and debug our products, making sure the normal running. Both counterparts and relative departments check and accept our products after installation. We will handle the problem of quality if the products cannot pass the check in instillation. And we will pay the fee spent during this period.

5. The quality guarantee time of our products is the following 12 months after the check and accepts. We are obliged to supply service with payment out of the time.

6. We provide free service on problems of design, manufacture, materials and accessories during the guarantee time to achieve the requirement of technique.

7. We promise to respond the requirement of users within 1 hour and we will go on to eliminate the problem within 24-48 hours.

5-Star strategy

For adapting to the requirements of market and satisfactory of customers, Yikai provide 5-Star service.

Service---Caring We provide not only over-valued after sale service , but also ideal service. So a strategic fellowship between us is established.

Design---Comfortable We pursue higher technique, more elaborated structure for the scientific usage and holistic.

Usage---Rest Security is the most important element in our design and producing.

Produce--- Aborative Quality is the essence of products. We never let unqualified products out of our workshop. The idea of competitive products has rooted in every worker here.

Price---Satisfied We believe that the rate between capability and price is an important appearance of value. We provide the most adaptable and most valuable products to customers.